A little help

Let's get it sent.

For support, privacy questions or purchase help, email admin@sakurabit.xyz. Include your iOS version and a description of the problem. Do not send financial documents, passwords or Google access tokens.

Connecting Gmail

Use an existing Gmail account and grant permission to send email. ScanAndSend does not request inbox access. During pre-release testing, Google access is limited to approved test accounts.

Scanning documents

Allow camera access in iOS Settings. Scan the pages of one document, then save. Add another scan to attach a separate PDF. The scanner requires a supported camera-equipped iPhone or iPad.

If sending is interrupted

Check Gmail's Sent folder before retrying. The app keeps the draft when it cannot confirm the result. Choose whether the email already sent only after checking, to avoid duplicates.

Free trial and purchases

Three successful email batches are included free. Failed sends and cancelled scans do not consume a batch. After the trial, new batches require a one-time in-app purchase. Existing authorized drafts can be completed. There is no subscription.

Use Restore Purchases on the full-access screen with the Apple account used to buy. Apple processes payments and refund requests. Purchases are separate from your Gmail connection.

Removing Google access

Disconnect in the app's settings to remove the connection from this device. Revoke permission under Google Account connections. This does not remove sent emails or reset trial use.

Hebrew support

Hebrew support is available at admin@sakurabit.xyz.